Confirmation of Booking

As soon you are ready to proceed with the reservations, you will be required to send 20%
of the total tour cost as an advance payment to make the booking.
As soon as the advance is received, we will initiate the bookings for your hotels
reservations, book your tickets and start making necessary arrangements for your trip and
keep you updated.
Balance 80% of the tour price can be paid by you upon your arrival in Sri Lanka by cash,
but before the commencement of the services.
Alternatively you could pay by bank transfer a fortnight before your arrival.
Please note that the prices quoted are as per the prevailing foreign exchange conversion
rates. The final price will therefore be subjected to fluctuations, if any, and will be
accordingly adjusted at the time of receipt of payment.

Amendment to a Booked Tour

We do not encourage changes in the confirmed arrangements. But if you do need to make
amendments in the arrangements already confirmed, we will do all possible to
accommodate the changes, depending on the availability of various segments of the tour,
for the new requirements. However, the changes will be subject to certain minimum
amendment / administration charges.

Cancellation of a Booked Tour

We would deeply regret your decision to cancel your trip to Sri Lanka, however we realize
that there are many valid reasons that this can happen. Cancellation must be notified in
writing and will take effect the day it is received by Matheesha Tours.

The following cancellation charges will apply: -

» If cancellation is 30 days or more prior to arrival- 50% of the deposited amount towards
"Tour cost" shall be refunded.

» If cancellation is between 30 days to 15 days prior to arrival - 30% of the deposited
amount towards "Tour Cost" shall be refunded

» If cancellation is between 15 days to 05 days prior to arrival - 20% of the deposited
amount towards "Tour Cost" shall be refunded

» If cancellation is within 05 days prior to arrival - No Refund

Payment terms:

Notes:

• Payments are required at the time of booking.

• The Guest must pay all bank charges in the case of a bank transfer. Failure to do sowill invalidate your booking and will bring a further charge to cover bank charges.

• There will be no additional postage fees, booking fees or other hidden charges.
  Exchange rates are based on live on-day rates at time of booking and are not subject
  to change.

• Late payments risk cancellation.

Insurance

Every holidaymaker, without exception, must possess valid travel insurance, and details of the
policy must be stated before travel. Individuals must ensure that this travel insurance offers
acceptable cover for the type of holiday undertaken. Matheesha Tours offer a variety of
insurance packages for consideration. We will refuse travel for all those inadequately insured.

Inoculations (Vaccinations)

All guests are strongly advised to check with their own medical advisers at least a month before
travel on recommended inoculations, the need for malaria tablets, and to take other medical
advice where their own health record suggests it is necessary.